“We’re very disappointed that the investigation arm of the commission in under 24 hours conducted what they claim to be an investigation into our allegations,” Garick told reporters. “Every single customer gets every dollar and every penny that they have coming due to them,” DeSalvio said.ĭeSalvio said he was pleased that the commission had concluded that Encore is running the blackjack games “exactly the way the rules are intended.”īut Joshua Garick, the lawyer who filed the class-action lawsuit, said he and his client - a gambler from New York who recently visited the casino - are standing by their claims. Unredeemed cash goes to the state after one year, not to Encore as the lawsuit stated, Band and DeSalvio said. Please take ticket to the cashier to redeem.”Ĭommissioner Eileen O’Brien asked if more signs could be posted so that “everybody knows what their options are,” and whether coin machines could be installed.Įncore president Robert DeSalvio said he would certainly consider those suggestions, and said installing coin machines is something the casino could do “relatively quickly.” Celebrate the seasons change with 15 off a Wynn or Encore Resort room, plus receive a 30 daily resort credit up to 150 for five nights. The casino posted signs on the ticket redemption machines this week that read, “Machine only dispenses cash, ticket will print for change. “It was probably not posted clearly enough by Encore,” he said. Gamblers must take their tickets to a cashier to get change, Band said. “The unredeemed change, therefore, is never returned to the player,” the lawsuit stated.
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